Help desk

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I didn't receive confirmation (or recovery) email. What should I do?
by Michaela Skodova - Tuesday, 9 December 2014, 1:47 PM

To finalise registration on this site you need to click on the link contained in the confirmation email you receive shortly after registration.

If you don't receive the registration within a few minutes, the reason could be:

1.The email provided is not correct. Solution: register again using your correct email

2.The email has been categorised as "spam”. Solution: using your email program, look for the email in the spam folder, click on it and select something like "not spam”

3.Your email provider blacklists and blocks our emails. Solution: use an other email provider

If you still can't register to the platform, please contact us.